Shipping and Returns
Preparation time
As this is a one-woman operation and all pieces are handmade to order, please allow 5-7 business days for preparation.
Shipping details
Spain
Up to 3 business days. With GLS Tracking
Europe
Up to 5 business days. With GLS Tracking
USA
Up to 16 business days. With Correos Tracking
+ Compostable packaging where possible
Shipping times are only estimates and we cannot guarantee arrival dates. Shipping times may vary depending on your location and other circumstances beyond our control.
Free shipping
Available for a limited introductory period only.
Free shipping in the EU for orders over 100€
*Andorra 150€
Free shipping in the USA for orders over 200€
Returns
Sadly, we don't currently offer a returns service as everything is handmade to order, but we hope to be able to offer you this option in the near future.
If you do have any queries, please contact us via echo@ionasmithscott.com and we will be happy to help.