Shipping and Returns
Preparation time
All lingerie and accessories are handmade to order in small batches. Please allow 5–7 business days for order preparation, this is a one-woman, independent brand.
Shipping details
Fast and tracked shipping with discreet, eco-friendly packaging that's plastic free and easily recycled.
Mainland Spain - Free Shipping
1-3 business days, ZELERIS
Balearic Islands €8
Canary Islands €12
Mainland Portugal €5
Free over €100
1-3 business days, ZELERIS
EU Zone 1 & 2 Free Shipping Over €250
3-5 business days
Local Courier; Evri, Colis Privé, Poste Italiane, etc.
EU Zone 1
€11
Austria, Belgium, France, Germany, Italy, Luxembourg, Netherlands, San Marino, Vatican City
3-5 business days
Local Courier; Evri, Colis Privé, Poste Italiane, etc.
EU Zone 1 Express
€22
2-3 Business days, DHL EXPRESS
EU Zone 2
€15
Czechia, Denmark, Hungary, Ireland, Liechtenstein, Poland, Romania, Slovakia, Slovenia, Sweden, Finland
3-5 business days
Local Courier; Evri, Colis Privé, Poste Italiane, etc.
Europe Non-EU
€22
Andorra, Monaco, Switzerland, Norway, UK
2-4 business days, DHL EXPRESS
International
€29
Australia, Canada, USA
2-4 business days, DHL EXPRESS
Rest of the World (ROW)
€45
4-8 business days, DHL EXPRESS
Returns
Because of the intimate nature of our items, we aren't able to accept returns. However, we hope that we can offer you a solution in the near future and are currently looking at options for harnesses and outerwear.
If you do have any queries, kindly refer to our FAQ page or feel free to contact us here.
*Free EU shipping over €250 includes mainland - Austria, Belgium, Czech Republic, Denmark, France, Germany, Hungary, Italy, The Netherlands, Poland, Romania, Slovakia, Slovenia.
*Shipping times are only estimates and we cannot guarantee arrival dates. Shipping times may vary depending on your location and other circumstances beyond our control. We will not be responsible for any customs or import fees. By completing this transaction, the buyer agrees to our store policies.