Shipping and Returns

Preparation time

As all pieces are handmade to order, please allow 5-7 business days for preparation. This is a one woman operation!

Shipping details

Fast and tracked shipping with eco-conscious packaging that's paper-only, so no need to worry about creating extra waste!

Free Shipping in the Spanish Peninsular
Free Shipping in the EU over 200€*

Spain & Portugal
1-3 business days.
ZELERIS

Europe
3-5 business days.
ZELERIS

UK
2-4 business days.
DHL EXPRESS

USA
2-4 business days.
DHL EXPRESS

Returns
Because of the intimate nature of our items, we aren't currently able to offer a returns service. However, we hope to be able to offer you a solution in the near future and are currently looking at options for harnesses and outerwear.
We appreciate your patience and understanding.

If you do have any queries, please contact us via Chat or via ionasmithscott@gmail.com and we will be happy to help.

 *Free EU shipping over 200€ includes mainland - Portugal, France, Italy, Germany, Austria, The Netherlands, Belgium, Slovakia, Slovenia, Hungary, Czech Republic, Poland.

*Shipping times are only estimates and we cannot guarantee arrival dates. Shipping times may vary depending on your location and other circumstances beyond our control. We will not be responsible for any customs or import fees. By completing this transaction, the buyer agrees to our store policies.